We are looking for a hands-on Physical Security Manager to lead our physical security operations across UniCredit PL and Vodeno. Operating within a modern, cloud-first environment, you will act as the defining physical security representative towards the global UniCredit Group. As we execute a rapid expansion of our retail branch network, you will be the key owner of our physical security strategy.
While you will define our strategic direction, this is a highly operational role. We need a "player-coach" who is just as comfortable presenting to Group HQ as they are walking a branch construction site and directly resolving tactical vendor issues. You won't be doing this alone—you will collaborate heavily with Cybersecurity, Real Estate, Legal, and external vendors to ensure our physical perimeter, staff, and infrastructure are robust, compliant, and integrated.
Key Responsibilities
1. Branch Expansion & Physical Operations
Security by Design: Lead the physical security rollout for our retail branch expansion, working closely with real estate and contractors to implement alarms, CCTV, and barriers before locations go live. Verify existing controls through inspections and controls.
Asset Governance: Establish and maintain Building, Areas and tangible/intangible Asset Inventory.
Vendor & Site Management: Manage SLAs with external manned guarding and technology or device vendors, acting as the security liaison for local Branch Managers, vendors and building landlords.
2. Cyber-Physical Convergence & Infrastructure
Hardware Lifecycle: Actively manage the physical lifecycle of security hardware (e.g., CCTV, Physical Access Control Systems, Life Safety Systems) and manage modern, identity-integrated visitor protocols at our Warsaw HQ.
IT Convergence: Partner with our CyberSecurity team to ensure physical network locations are protected and that hardware telemetry is effectively exported to our central security monitoring systems.
Corporate & Branch Facility Protocols: Establish and enforce foundational security measures across all locations, including clean desk policies, confidential waste destruction programs, and suspicious mail/package handling.
3. Risk Management, Compliance & Outsourced Governance
Risk Assessments: Execute and document periodic Physical Security Risk Assessments for all locations in alignment with UniCredit Group methodologies, identifying and mitigating residual risks.
Regulatory Alignment: Partner with our Legal and Compliance teams to ensure physical security operations align with banking regulations, GDPR, DORA and upcoming frameworks like NIS2.
Outsourced Cash Governance: Directly monitor and audit the security governance of fully outsourced ATM and cash operations. You will use periodic audits and questionnaires to verify third-party providers meet Group anti-fraud, SLA, and insurance requirements.
4. Personnel Protection, Travel & Life Safety
Emergency Protocols: Develop and enforce robbery, duress, and workplace violence protocols, ensuring branch staff are trained and major incidents are reported to Group Corporate HQ. Respond to physical security incidents and monitor follow-ups.
Executive & Travel Security: Provide travel risk oversight for business travelers/expats (including exfiltration plans for high-risk regions) and coordinate dedicated security measures for Top Management (including during company-organised Events).
Awareness Training: Deliver engaging physical security training to staff on topics such as anti-tailgating, ATM skimming, and branch safety.
