Claims Enforcement Specialist

Permanent employee, Full-time · Poland - Warsaw - HQ

What we do?

Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings.

As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences.

At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration.

We are currently looking for a Claims Enforcement Specialist ready to join our adventure, share our ambition and help shape the future of digital banking.
What you will be doing?

We are looking for Claims Enforcement Specialist. If you have experience in working with law enforcement agencies, debt enforcement, inheritance and bankruptcy cases, and want to support us in creating an innovative future for banking, this offer is for you!

Key responsibilities:

  • Seizures handling: processing debt enforcement orders from administrative and judicial authorities on customers’ accounts

  • Debt enforcement: updating account blockades and balances on the basis of documents received. 

  • Contact with official institutions: to obtain explanations or provide information regarding enquiries addressed to the bank

  • Handling cases related to the death of customers: blocking accounts, reimbursement of unauthorised social security benefits, inheritance cases, enforcing instructions in the event of death, payment of funeral costs and others 

  • Handling bankruptcies and insolvencies: registration and enforcement 

  • Documentation creation: preparing responses, reports and analyses regarding tasks performed by the team, co-creating procedures and training materials

  • Support for ad hoc tasks: non-standard tasks that will be assigned to our team

  • Correspondence handling: registration, responding

Skills you should have
  • Minimum 1 year of experience in handling seizures related to bank accounts or in processing notices from law enforcement agencies

  • Knowledge of civil and criminal procedure codes and willingness to familiarise with banking law

  • Experience in teamwork - participation in the creation of training materials, development of new procedures, consultation with other departments

  • Focus on achieving results and focus on the company's interests

  • Independence, accuracy, punctuality and efficient, self-organised work

  • Desirable: commitment and willingness to participate in the development of procedures using new technologies, including process automation and the use of AI and machine learning

What we offer
You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. 
Unless limited by banking regulations we offer a flexible form of contract.
You will be provided an Individual Development Budget, dedicated to enhancing your professional skills.
If your role permits, we also offer flexible work location: home/office —  according to your preference. 
You and your closest family will be covered with VIP-level private medical care which includes dental treatment and a hospitalisation package
We care for our colleagues’ well being, therefore we cover psychological consultations if you ever feel you need such support. 
Aion bank account without fee. 
We co-sponsor your Multisport card and cover 50% of its cost. 
You will work on computer equipment that delivers the best user experience — Apple MacBook
If you feel like working from the office, we have beautiful space available for you in Brussels and Warsaw. Each office is very nicely located with convenient commute options by public transport and by bike. Our office in Warsaw offers healthy snacks throughout the day. 
Our process
We keep our recruiting process simple. 
Step 1: Talk with one of our Recruiters about your to date experiences and ambitions
Step 2: Meet with your future Team Manager to deep dive on the role specifics and our work environment
Our note to you

Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table.

Please note that we may close a job posting early if we receive a large number of exceptional applications.

Good luck!

We are looking forward to hearing from you!
Thank you for your interest in UniCredit. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to recruiting@aion.eu
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